Quality
Quality is of utmost importance at EFFILUX. We believe quality is the key and we are committed to providing reliable products to meet our customers’ requirements. All our lighting follows stringent principles and tests at every stage of product development and production, ensuring we deliver top quality products and solutions to our customers.
From mechanical, thermal, electrical and optical simulations, to tests concerning sealing, mechanical strength, individual testing of each light, EFFILUX has built up strong quality control capabilities through years of experience to ensure the reliability and accuracy of every single product that leaves our facility.
As part of our continuous improvement policy, we constantly review international and domestic standards and regulations together with our customer’s specific requirements to ensure high standard of quality control.
EFFILUX products come with a test report and user manual. Industrial standard certificates can be provided upon request.
- ISO 9001:2015 Quality Management Systems -
ISO 9001:2015 is an international standard for Quality Management Systems developed by the International Organization for Standardization to ensure products and services consistently meet the customers’ requirements and expectations in the most efficient manner possible.
EFFILUX has successfully earned ISO 9001:2015 certification for its Quality Management Systems in march 2021; with a renewal in 2024. The certificate covers all EFFILUX’s activities, including design, development, manufacture and sale of LED lighting equipment.
The ISO certification demonstrates that EFFILUX’s products and services are of the highest quality, as governed by internationally recognized standards. It also reflects its ongoing commitment to quality and customer service by serving customers through best-in-class business practices, products, and services on a global scale.
- Warranty -
EFFILUX attaches great importance to the quality of its products.
Guarantee period: EFFILUX products benefit from a 2-year guarantee (one year for light intensity) from the date of shipment of the product by Effilux.
Exceptions:
- UV products (wavelength less than 420nm) have a one year warranty.
- Chillers have a one year warranty.
- The polarizers have no warranty.